Terms & Conditions
Last Updated: 26th Aug 2026
By using this website, you agree to be bound by the following terms and conditions.
1. General
Welcome to NYA. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.
2. About Us
NYA provides Ayurvedic, cosmetic, skincare and personal care products. We are committed to offering high-quality products and a smooth customer experience across the United Kingdom and selected European markets.
3. Products & Information
We make every effort to ensure that product descriptions, images, ingredients and other information displayed on our website are accurate. However, minor variations in packaging, appearance or product presentation may occur.
Product information provided on our website is for general informational purposes and should not be considered medical advice.
4. Orders
By placing an order, you confirm that the information provided is accurate and complete. All orders are subject to availability and acceptance.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity or incorrect information.
5. Pricing & Payment
All prices displayed on our website will be shown in Pound Sterling (£) unless otherwise stated.
Payment must be completed through the available payment methods at checkout. We reserve the right to update prices, offers or product availability at any time.
6. Shipping & Delivery
We currently deliver within the United Kingdom and selected countries in Europe.
Delivery times provided on our website are estimates and may vary due to courier delays, customs procedures, public holidays or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for further information.
7. Returns & Refunds
If you receive a product that is damaged, defective, incorrect or has another genuine issue, you may request a return or refund within 7 days of receiving your order.
All requests are subject to review. Please refer to our Return & Refund Policy for complete details.
8. Intellectual Property
All content on this website, including text, logos, graphics, images, product information and other materials, is owned by or used with permission by NYA and may not be copied, reproduced, distributed or used without prior written permission.
9. Website Use
You agree to use our website only for lawful purposes and in a manner that does not interfere with its security, functionality or other users.
You must not attempt to gain unauthorised access to any part of the website or misuse its content or services.
10. Limitation of Liability
To the extent permitted by applicable law, NYA shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions limits or excludes liability where it cannot legally be limited or excluded under applicable law.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page with an updated revision date.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Kingdom, subject to any mandatory consumer protection rights available to customers in their country of residence within Europe.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our website.